Privacy Statement
We value your privacy. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. All of the information we collect from you is to provide you with the best service possible, as well as provide the Restaurant with the information they need to fulfill as well as to validate the order. Please read the following to learn more.
Information Collection
We collect information volunteered by consumers when they register and place orders on our Web site. The information we collect through registration and order placement is used to provide the services specified on our Website. From time to time, we may solicit additional personal and demographic information, for market research purposes, in the form of surveys or polls. Participation in market research surveys by our customers is entirely optional and at their discretion. We also store information such as page views, computer IP addresses, and other statistics in the form of logs. These logs are used solely to enhance the technical performance of our Web site.
Information Sharing
In order to process your order, we must share the following information every time you place an order with a restaurant: your name, delivery address (if applicable), food order, and credit card information (if applicable). We also share your telephone number so the restaurant may optionally verify that the order is not fraudulent. We restrict this information flow to only the bare minimum elements required to prepare and fulfill your orders. Occasionally, we may voluntarily share, sell or rent aggregated (non-personal) market research data with third party partners and vendors. This information does not contain personally identifiable information and is shared for the purposes of enhancing our service. We may present offers to you on behalf of third party partners. If you accept an offer, we will share your name, address and credit card information with this third party. We will not share this information without your consent.
Credit Cards
As a policy, credit card information is NOT stored with slickmenus.com. If a restaurant subscribes for secure card storage facility with the PCI compliant credit card service partners AND you opt to take advantage of it, slickmenus.com provides a seamless integration for accessing credit card information that is stored with the credit card service partner. If and when you opt to store the card information, your credit card data is ALWAYS stored with PCI compliant credit card service partners that adhere to the prescribed credit card industry's electronic storage security standards.
Customer Communication
Our customer service representatives may use your telephone number and E-mail address to notify you of the status of your order as necessary and appropriate. Slickmenus.com reserves the right to use the information collected to send special offers on behalf of third party partners or vendors (including Restaurants) participating in our service. However, we do not share your information with the Restaurant other than the information necessary to conduct business as stated above.
E-mail/ Anti-Spam
We do not purchase bulk e-mail addresses nor do we use the services of bulk e-mail companies for promoting our service. This means we will not distribute, sell or rent your e-mail address to any third party. Additionally, our e-mail servers do not relay e-mail destined for non-local domains. We use “cookies” (small text files stored in your Internet browser) to enhance your ordering experience. Cookies allow Web site users to order faster and more efficiently by storing information such as your location, order information and personal preferences. We do not use cookies to track your surfing habits and activities outside of our Web site. Cookies can be easily and safely deleted from your computer. Refer to our browser’s help section for instructions.
Return/Refund Policy
If you are not satisfied with your order, please contact the restaurant directly and include the order number. All sales are final unless order problems/issues are confirmed with the restaurant and the restaurant determines if a refund is required. All order problem/issue inquiries must be received within 24 hours of the order date listed on your order confirmation email. All refunds will be handled by the restaurant directly.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Updating or Deleting Your Information
If you have an account, you may update your name, email, phone, and address by logging into your account from the site and making the desired changes. You may request that SlickMenus delete your account and Personal Information by submitting a request to hello@slickmenus.com. In response to a deletion request, we may anonymize or deidentify your Personal Information where permitted by applicable law and we may retain some of your information as required or permitted by applicable law.
Security Information
This website uses secured servers for conducting online transactions. Steps have been taken to safeguard the integrity of data and protection of personal information. All personal information is transmitted and protected by encryption technology using Secured Socket Layer (SSL) protocol with 256-bit encryption.
Your Consent
By using our site, you consent to our privacy policy.